Your satisfaction is important to us. Please read carefully:

Eligibility:

• Products must be unused and in their original packaging to be eligible for return.

Requesting a Refund:

• Contact us within 14 days of receiving your order if your product arrived damaged or defective.
• Include your order number and a description of the issue.

Refund Process:

• Once your claim is reviewed and approved, refunds will be processed to your original payment method within 7–10 business days.

Exchanges:

• Exchanges are only possible for items that are unused and in their original packaging.

Returns:

• In case you are not happy with your purchase, you may return the product within 14 days of receiving your order for a full refund. 

Shipping Costs for Returns/Exchange:

• Return shipping is the responsibility of the customer, unless the return is due to a defective or incorrect item.