How long will shipping take?

• Standard shipping within Australia typically takes 3–7 business days after dispatch. Delivery times may vary depending on your location and postal service conditions.

How much does shipping cost?

• We charge a flat shipping rate of $5.70 for Standard and $8.70 for Express on all orders.
  Tip: Keep an eye out for free shipping promotions on orders over a specified amount!

Will I receive tracking information?

• Absolutely. Once your order has been shipped, we’ll email you a tracking number so you can follow your package’s journey in real time. Please note that we’re not responsible for delays or lost packages once order is shipped.

Do you ship internationally?

• At the moment, we ship within Australia only. Updates on international shipping options will be announced on our website.
  

Can I return items?

• Yes, within 14 days if they’re unused and in their original packaging.
  

When will I get my refund?

• Refunds are processed within 7–10 business days after approval.
  

Do you offer exchanges?

• Yes, for unused items in their original packaging.
  

Who pays return shipping?

• Customers cover return shipping unless the item is defective or incorrect.